ace657 Privacy Policy

This Privacy Policy ("Policy") describes how ace657 ("ace657", "we", "us", "our") collects, processes, stores, shares, and protects personal data provided by users ("you", "your", "the Player") of the ace657 online casino and sports betting platform at ace657.pro. This Policy applies to all interactions with the ace657 platform, including account registration, deposits, gameplay, withdrawals, customer support communications, and marketing correspondence.

ace657 takes the privacy and security of your personal data seriously. We collect only the information we genuinely need to operate a safe, compliant, and high-quality platform for players in Bangladesh. We do not sell your personal data to third parties, and we do not use it for purposes beyond those described in this Policy.

By registering an ace657 account, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not register an account or use the ace657 platform. This Policy forms part of the ace657 Terms & Conditions and should be read alongside them.

When you register an ace657 account, we collect the following identity and contact information:

• Full legal name (as it appears on your government-issued photo ID)
• Date of birth (for mandatory age verification — ace657 is a 21+ platform)
• Bangladesh mobile number (used as your primary account identifier and for OTP verification)
• Email address (used for account notifications and support correspondence)
• Residential address (requested during enhanced identity verification for larger withdrawal volumes)

This data is collected to create and manage your ace657 account, verify your identity, comply with anti-money laundering obligations, and confirm that you meet the minimum age requirement of 21 years.

ace657 processes the following payment-related data to handle deposits and withdrawals in Bangladeshi Taka (BDT):

• Mobile wallet identifiers for bKash, Nagad, Rocket, and Upay (your registered mobile number associated with the wallet)
• Transaction reference numbers and amounts
• Deposit and withdrawal history tied to your account

ace657 does not store your bKash PIN, Nagad PIN, or any payment authentication credentials. These are processed directly through the relevant payment gateway and are never transmitted to or stored by ace657. The only payment data we retain is the information necessary to reconcile your account balance and comply with financial record-keeping obligations.

In the ordinary course of operating the ace657 platform, we collect data about how you interact with our games and betting markets:

• Game session logs (titles played, bet amounts, win/loss outcomes, session duration)
• Sports betting history (markets wagered, odds accepted, stake amounts, settlement outcomes)
• Bonus and promotion participation records
• Responsible gaming tool usage (deposit limits set, cooling-off periods activated, self-exclusion requests)

This data is used to deliver the platform services you have requested, to administer bonuses accurately, to detect problem gambling patterns and intervene responsibly, to identify fraud and bonus abuse, and to improve the overall platform experience. ace657 does not use gaming behaviour data to build advertising profiles for sale to third parties.

ace657 automatically collects certain technical data each time you access the platform:

• IP address and approximate geographic location (used for fraud detection and to identify multi-account activity)
• Device type, operating system version, and mobile browser version
• Session timestamps (login and logout times in Bangladesh Standard Time, UTC+6)
• Referring URL (the web address you visited immediately before accessing ace657.pro)
• Cookie identifiers and session tokens (see the Cookies section below)

Technical data is used solely for platform security, fraud prevention, and service quality monitoring. It is not used to build marketing profiles or shared with advertising networks.

Cookies are small text files placed on your device when you visit a website. ace657 uses cookies and similar session-tracking technologies to keep you logged in securely, remember your platform preferences, detect suspicious login activity, and measure how players navigate the site. Cookies do not contain your password or payment credentials.

• Strictly Necessary Cookies: These are required for core platform functionality — maintaining your authenticated session, remembering your language preference, and securing the connection between your browser and ace657.pro. These cookies cannot be disabled without breaking the platform.
• Functional Cookies: These remember your platform preferences (such as your default game lobby view or notification settings) so you do not need to reconfigure them on each visit.
• Security Cookies: These help ace657 identify and block suspicious login attempts, detect device changes on your account, and flag activity that deviates from your established usage patterns.
• Analytics Cookies: Aggregated, anonymised cookies that help ace657 understand overall platform traffic patterns. These do not track you individually and are used only for internal performance monitoring.

ace657 does not use third-party advertising cookies or retargeting pixels. Your browsing data on ace657.pro is not shared with any external advertising platform.

ace657 does not sell, rent, or trade your personal data. We share personal data only in the following limited circumstances:

• Game Providers: When you launch a game from a certified provider such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, a session token is shared with the provider's game server to authenticate your session. The provider receives only the minimum data required to run the game — typically a pseudonymous session ID and bet amounts. No payment credentials or full identity data is transmitted to game providers.
• Payment Gateways: Your mobile wallet identifier (bKash/Nagad/Rocket/Upay number) is shared with the relevant payment gateway solely to process your requested transaction. Payment processors are contractually prohibited from using your data for any purpose beyond processing the specific transaction.
• Identity Verification Services: Where enhanced identity verification is required, your name and ID document data may be processed by a contracted third-party verification provider. These providers operate under strict data processing agreements and are prohibited from retaining your data beyond the verification process.
• Legal & Regulatory Authorities: ace657 will disclose personal data to law enforcement, financial intelligence units, or other authorities where required to do so by a valid legal obligation — including court orders and anti-money laundering reporting obligations. ace657 will notify you of such disclosures where legally permitted to do so.
• Business Transfers: In the event of a merger, acquisition, or transfer of substantially all of ace657's business assets, player data may be transferred to the successor entity. You will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.

ace657 retains personal data for as long as your account remains active and for a period thereafter as required to fulfil our legal and compliance obligations. Specifically:

• Active Accounts: All personal and transactional data is retained for the lifetime of your active ace657 account.
• Closed Accounts: Following account closure, ace657 retains your identity data, transaction history, and account correspondence for a minimum of five years to satisfy anti-money laundering record-keeping requirements and to handle any subsequent disputes or regulatory enquiries.
• Marketing Data: If you withdraw consent to marketing communications, your contact details are removed from active marketing lists within 10 business days and are retained on a suppression list only to ensure you are not inadvertently contacted again.
• Session & Technical Logs: Technical access logs and session data are retained for 12 months for security and fraud monitoring purposes, then deleted.
• Self-Excluded Accounts: Where a player has activated a self-exclusion, their data is retained for the duration of the exclusion and for five years thereafter. The retention is necessary to prevent re-registration attempts during the exclusion period.

Upon expiry of the applicable retention period, ace657 will securely delete or irreversibly anonymise your personal data.

ace657 implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and ace657.pro is encrypted using TLS 1.2 or higher. Our SSL certificate is maintained and renewed continuously.
• Password Hashing: Account passwords are never stored in plain text. They are processed through a one-way cryptographic hashing algorithm with salt before storage, meaning even ace657 staff cannot read your password.
• Access Controls: Internal access to personal data is restricted on a strict need-to-know basis. ace657 staff members can only access the data categories necessary for their specific role. All internal data access is logged and auditable.
• OTP Authentication: Sensitive account actions — including login from a new device, password reset, and large withdrawal requests — require verification via a one-time password sent to your registered Bangladesh mobile number.
• Infrastructure Security: The ace657 platform is hosted on servers with physical security controls, automated threat monitoring, and regular penetration testing by independent security professionals.

Despite these measures, no online system is entirely immune to security risks. In the event of a data breach affecting your personal data, ace657 will notify you as promptly as practicable and will take all reasonable steps to mitigate the impact of the breach.

ace657 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will notify registered players via platform notification or SMS to your registered Bangladesh mobile number, and we will update the "Effective Date" at the top of this Policy.

Your continued use of the ace657 platform following notification of a Policy update constitutes your acceptance of the revised terms. If you do not agree with the changes, you should close your account before the effective date of the new Policy. We encourage you to review this page periodically to stay informed of how ace657 protects your personal data.

For any questions, concerns, or requests relating to this Privacy Policy or the personal data ace657 holds about you, please contact our support team through the official platform. You can also reach us at [email protected] — displayed here as plain text for your reference.